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    Coach’s Golf & Grill

    Last Updated: 12/26/20

    1. Introduction

    Coach’s Golf & Grill (“we,” “us,” or “our”) operates an online ordering website that allows customers to place food orders for pickup or delivery and receive order-related communications.

    This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

    2. Information We Collect

    When you place an order or interact with our website, we may collect:

    • Name

    • Mobile phone number

    • Email address

    • Order details

    • Pickup or delivery information

    • Payment information (processed securely by third-party payment providers; we do not store credit or debit card details)

    3. SMS Messaging & Mobile Information

    By providing your mobile phone number during checkout, you consent to receive transactional SMS messages related to your order from Coach’s Golf & Grill, including:

    • Order confirmations

    • Order status updates

    • Pickup or delivery notifications

    Message frequency varies by order.
    Message and data rates may apply.

    SMS messages are not used for marketing or promotional purposes unless you explicitly opt in to such communications.

    4. Opt-Out & Help Instructions

    You may opt out of SMS messages at any time by replying STOP to any message.

    For help, reply HELP or contact us at:

    • Phone: +18153692222

    5. Data Sharing & Third Parties

    We do not sell, rent, or share your personal information. We share information only with service providers necessary to fulfill your order (such as our POS system and Twilio for message delivery). No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    6. Data Security

    We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet or mobile networks is completely secure.

    7. Cookies & Website Analytics

    Our website may use cookies or similar technologies to improve site functionality and user experience. You may disable cookies through your browser settings.

    8. Your Rights

    You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

    9. Contact Information

    Coach’s Golf & Grill
    Lena, IL

    Phone: +18153692222